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Arkana Employee Spotlight: Daniel

Arkana Employee Spotlight, employees at Arkana Laboratories
Meet Daniel McPherson. Daniel joined our client development team in 2012, and he has become not only a valuable asset to our practice but also an all-around great person to know.  His colleagues describe him as incredibly caring, creative, curious and inquisitive, helpful, and annoyingly chipper in the mornings.  The staff at Arkana frequently see Daniel moving heavy things around the office. This is primarily because he has a servant's heart and is always willing to help, but his background as a certified strength and conditioning coach doesn't hurt either. That certification has allowed him to greatly influence and impact...

Arkana Employee Spotlight: Kaleigh

Meet Kaleigh Miskin. Kaleigh is a cytologist and histologist who joined our lab in 2015.  She received her cytotech degree from University of Arkansas for Medical Sciences in 2015 and became a licensed histotechnologist in 2017. Her knowledge, ability, and attitude led to her promotion to Assistant Lead in the Light Microscopy section of our laboratory in 2018.  Co-workers describe Kaleigh as kind, positive, organized and patient. She leads by example and is quick to jump in to help without complaint. Likewise, Kaleigh says her favorite part about working at Arkana is the environment. "There are nice people, we get...

Arkana Employee Spotlight: Drea

Meet Arkana's very own superwoman, Andrea Westra. Drea works on our billing team where her primary job is to handle BCBS and Medicare claims. She keeps track of all payments and appeals and is the go-to person for any billing questions in that area. In addition, she runs the monthly meeting with our billing department, keeping track of the numbers of claims and appeals for each of the different insurance teams. She also works with fee schedules for all of the insurance companies we work with and makes sure payments are consistent with contracted rates. A whiz at detail and...

Arkana Employee Spotlight: Christa

Christa Heller, arkana laboratories, renal pathology laboratory
One of the voices you hear when you call our office belongs to Christa Heller. She joined Arkana in 2014 and has become an integral part of our client service efforts. A core principle here at Arkana is that every call that comes in during business hours should be answered by an actual person. The job of answering the phones here is far from your typical receptionist position. These team members learn the ins and outs of every step required to turn slides into the report that gets delivered to each party involved in the patient’s case.  They are air...