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August 21, 2017

Client Spotlight: Connie Puckett and Brandy Ryan

This month our client spotlight is on Connie Puckett (Histotechnologist) and Brandy Ryan (Histotechnician), who are members of the dedicated lab staff at Mercy Health – Cincinnati Anderson. They are responsible for sending out the renal biopsies and use our website to create their FedEx air bills online. What separates this team from so many others is what they do when a biopsy arrives in the lab after their FedEx driver has come. Rather than let the biopsy wait until the next day’s pickup, they request an additional FedEx pickup through our online system to make sure the biopsy gets out the same day. This extra effort means the that their nephrologists and patients do not have to wait an extra day for results.

We are grateful to work with clients who go above and beyond like this. Kidney patients of Cincinnati, you are in good hands with Mercy Health Anderson!
https://www.mercy.com/cincinnati